FAQ (Frequently Asked Questions)
 
Questions are listed in the following categories:

Projector Basics • Technical Issues • Display Issues • Plugging In Components


Projector Basics
Q:
What are video projectors used for?
A:






They are used for a variety of different applications: Home Theater: Movies, computer and video games. Business: PowerPoint presentations in the office and for travel. Church: Song lyrics, outline notes during church worship services, mission work, youth groups and camps. Education: Classrooms, lecture halls and auditoriums, in all levels of education, for teaching and entertaining. Sports Bars and clubs: Showing games and song lyrics for karaoke. Photography Studios: Large-scale print previews. Government: Court proceedings, police investigations, for training in the U.S. armed forces, and more. Many more: Look closely at any concert, play, amusement park, presentation, lecture, or any other large gathering or meeting, and you're likely to find a projection device. That's just for starters!

   
Q:
The projector doesn't turn on when I push the power button. What's wrong?
A:
Check the following: Be sure that the power cord is properly connected to the projector and plugged into the electricity outlet. –Turn on the main power switch. –Check if the lamp lid is open. –The airflow passage may be blocked. Check to see if the air inlet/outlet vents or air filter are clogged with dust or another object. If so, remove/clean the passage.
   
Q:
The projector is running, but no image is being projected. What's up?
A:
Check the following: –Make sure the lens cap has been removed. –Make sure the data source device is turned on an operating properly. –Make sure the cables between the data source device and projector are connected correctly. –Make sure that the correct input source has been selected.
   
Q:

Specs for DLP™ projectors show a higher contrast ratio and lumens rating than many LCD projectors. Is a 400:1 contrast ratio really low-quality compared to a 2000:1 contrast?

A:


Not really. The contrast ratio and lumen ratings given on many DLP™ projectors can be deceiving. The contrast ratio is the measure of a projector's blackest black compared to its whitest white. It equals brightness over room light, and is measured in a highly controlled environment--a completely black room, with black walls and absolutely no light source other than the projector's. This is unrealistic, because most people do not have a completely dedicated room, and as soon as you introduce any ambient light into the room, the contrast ratio is diminished. It's only important to consider it in conjunction with brightness, when choosing the right projector for the room it will be used in, and not as a deciding factor exclusively.
   
Q:
What care and maintenance should I be doing to keep my projector in good working order and extend its life?
A:
#1: Make sure when turning off your projector that you let it cool down sufficiently before unplugging it. Failure to do so may result in an immediate loss of the lamp. Repeated disregard of the cool-down feature will eventually cause your projector to stop functioning altogether.
#2: We cannot stress enough the importance of keeping the filter clean and openings clear of dust and lint.
#3: Make sure the projector has ample "breathing room" with adequate ventilation, so that the unit doesn't overheat, putting extra pressure on the motor and the lamp.
   
Q:
What is a single panel LCD projector?
A:
LCD technology which projects light through a single amorphous liquid crystal panel containing red, green and blue pixels. This type of projector is often more compact and lighter, making them ultra portable and more affordable.
   
Q:
What is a three-panel LCD projector?
A:

LCD technology which projects light through three polysilicon LCD panels, one each of red, green and blue, to achieve the final projected image. These panels are the size of a quarter ( There are three kinds in the market including 0.9", 1.3" and 1.8"). Since each panel displays only its primary color, better color saturation and a larger color palette can be achieved. Also, the three-panel design provides a much greater contrast ratio.
   
Q:
Why are projectors with XGA resolution more expensive?  
A:
In a nutshell, they have a higher resolution than SVGA. VGA is what your standard television set has. SVGA is "Super VGA"--just one large step up from TV; close but not quite as crisp and clear as XGA. (It is only slightly noticeable between the two, to the untrained eye.) Also, occasionally there are additional features which come with XGA that may not always come with SVGA. Look carefully at all the available features and access your needs before making a decision on a projection system--without getting too hung up on the price.
   

Technical Issues
Q:
What projection distance do I need to get the right image size?
A:
The projection distance is related to the image size and the projector's minimum and maximum zoom ratio (if applicable). You can find the right projection distance or the right image size by following a simple calculation method. For example, if your projection distance is 14 feet, the maximum diagonal size will be 100" and the minimum diagonal size will be 76". You can calculate detail size/distance using the Screen Size Guides which can be accessed from the manufacturer listings pages.
   
Q:
Why do I need a video amplifier when using a VGA cable that's more than 30 feet? What will happen if I do not use one?
A:
A video amplifier will strengthen the RGB analog signal that is transmitted from the display adapter otherwise the control circuitry in the product cannot tell what kind of signal it is, especially sync signals. If a video amplifier is not used any image distortion (poor image, lack of colors) or sync problems may occur.
   
Q:
Can the "Oversizing" or "Compression" function be turned off?
A:
Some projectors allow you to turn off these functions by using the on screen display menu. Other projectors can detect a lower/higher resolution and will automatically match the computer's display image.
   

Display Issues
Q:
How bright does the projector have to be to present with the lights on?
A:

Any projector with at least 2000 ANSI lumens will allow you to have lights-on presentations. It also depends on the size of the room and screen size. Our projection specialists will help you choose a projector that will meet your unique application needs.
   
Q:
How many people can I present to? What is the audience size?
A:
2 to more than 1,000 people. With the technology available now, the possiblities are endless. It depends on the application, lighting and ambience of the location. It also depends on how large of a screen size you will need.
   

Plugging In Components
Q:
Can my television be hooked up to a projector?
A:
Yes, your television can be hooked up to a projector with a TV tuner adapter. Another way of doing it is to go through composite Video Output. You can link the composite video output from your TV or VCR to the projector.
Q:
Why is the Mac pixel count and refresh rate sometimes different from the PC?
A:
Mac and PC operating systems are designed differently; the pixel count and refresh rate will sometimes be slightly different.
   
Q:
Can I view my computer monitor and the projected image at the same time?
A:
Yes, you can view your image on the computer monitor as well as the projected image at the sameÊ time. This is called the monitor loop-through function or simultaneous viewing.
   
Q:
What is the working distance of a remote mouse?
A:
The typical range is 80 feet.
   
Q:
How does the projector connect to the computer?
A:
It's very simple: a VGA cable (that is included with most projectors) connects directly from the video port of a computer to the port of the projector. This means it's true plug and play! Check your user's manual for more information on setting up your projector.
   

This page of Frequently Asked Questions (FAQ) is designed to help answer many common questions and/or resolve many issues that can and do occasionally arise in the use of projectors and related projection products. If your question is not addressed here, one of our Technical Support Specialists will be glad to answer your questions from 7 am until 6 pm, Monday thru Friday, and from 9 am until 1 pm, Saturday (Pacific Time). Our toll-free number for Customer Service is 1-800-831-2234.