Policy Statements and Instructions

National Projector Policy Statements

Shipping • Tracking • Return Policy • Projector Exchange Program • Privacy • Security • Warranties

Please Note: Once an order is placed, it cannot be cancelled or changed.

Payment Options

	We accept the following credit cards: VISA, MasterCard, Discover and American Express. Your credit card will be processed and once approved, item(s) will be shipped. Check, Cashier's Check are also accepted. Call for details on orders paid by check. Leasing Program is also available.

Leasing Program

Considering audio, video and computer equipment leasing options? National Projector offers affordable financing options. Please contact our office at 800-600-5405 to discuss setting up a lease for your equipment needs. The application process is a simple one page application and approval can be in as little as one hour. Download a PDF format lease application for your church, or lease application for your business, print it out, complete it and fax it to 503-315-7132. Leases can be structured from 24-60 months and in most cases, at the end of the term you own the equipment for as little as a $1 buyout.

Shipping

	Utilizing UPS overnight and ground services we can have your order delivered to you on the schedule you are looking for. Shipping rates apply depending on the type of delivery you are requesting. Once an order has shipped, we track your package(s) to make sure they arrive safely. Simply call us for the latest information on your shipment.
Track Your Order

The Order Processing Department will email the tracking number(s) to the email address you provide. Otherwise, simply call National Projector for the latest information on your shipment.

Projector Return Policy

Terms:
Our one time, seven-day return program means you can return your projector to us should you be dissatisfied with your purchase. Please contact a National Projector technician at 800-600-5405 within seven days of the original receipt of projector to obtain an RMA Return Authorization Number. All returns being made for a refund are subject to a 15% restocking fee. A 20% Restocking Charge will be placed on all refused shipments.

Special Instructions:
All return packages must include original packaging, documentation, blank warranty card, manual and accessories. Packages without an RMA number will not be accepted.

Exclusions:
There are no returns or exchanges on lamps and "special order" products; i.e.: custom cases, lenses, special-order mounts, remotes and screens.

** These terms are considered void if, after receipt of the projector it has either been broken, dropped or has any signs of physical damage beyond basic wear and tear

Projector Exchange Program

Any projector may be returned within 7 days. National Projector offers a one time upgrade program with no restocking fee. You may exchange your projector for another projector of equal or greater value. The upgrade price difference will be billed accordingly.

Privacy Policy National Projector is commited to protecting your privacy. We will not sell or release any of your personal information to any third party, including your name, address, phone number credit card number, and/or email address. Once the information has been released to us, the information will be used solely for its intended purpose.
Security
	National Projector is dedicated in providing you a safe and secure purchasing experience. When purchasing online, we use "THAWTE" to secure your personal and credit card information using SSL Web Server Certificates to offer secure communications by encrypting all data to and from the our site. If you would prefer not to purchase on line, please feel free to call 800-600-5405 or fax your order to 503-315-7132.

Warranties

Merchandise includes the manufacturer's standard warranty excluding consumable items such as, but not limited to lamps. Manufacturers may include an extended warranty service beyond their standard warranty period on certain items. Call for details.

Limitation of Liability

National Projector shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connected with this agreement or the products, including but not limited to: lost profits, lost data, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against National Projector, shall be the repair or replacement of defective parts.

Thank you for your interest in National Projector!

Further questions? Feel free to call us! 800-600-5405

More About Us